New Arrivals
Scrunchies
Tote Collection
Baseball Cap
Hairbow
Headband
Hair Clips
Ribbon Embroidery
Bookmarks
About Our Handmade Pieces
Each Rumoon piece is made slowly, with small details finished by hand. Because of that, every item may feel slightly its own.
Please follow the care instructions. Most embroidered pieces should be handled gently to protect the fabric and stitching.
Yes. Every Rumoon piece is finished with hand embroidery, created slowly in small batches.
Yes. Small differences in stitches, flowers, and placement are natural in handmade work. We see them as part of the beauty of each piece.
Yes. We design our pieces to be both beautiful and useful, with materials and embroidery placements chosen for daily wear.
Custom spots open occasionally. Please contact us to check availability, timeline, and design possibilities.
Ordering from Rumoon
Do you ship internationally?
Yes. We currently ship across Canada, to the United States, and to select international destinations. Shipping rates are calculated at checkout.
How long will it take to receive my order?
Our standard order processing time is 2–3 business days.
- Within Canada: Once shipped, delivery typically takes 5–7 business days.
- International orders: Delivery can take 10–30 business days, depending on your location and local customs processes.
You'll receive tracking details in your confirmation email once your order is on its way.
Which carrier do you use for shipping?
We ship with trusted carriers such as Canada Post, Purolator, UPS, depending on the destination and best available service for your order.
Do you accept returns or exchanges?
Please review our return policy before placing your order. If there is an issue with your piece, contact us and we’ll do our best to help.
Still have questions?
We’re happy to help. Contact us here.