Hand wash in cold water, wash separately highly recommended line dry
Use mild detergent, please do not bleach.
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All orders are carefully packed and shipped from our studio in Toronto, Canada.

• Processing time: Orders are dispatched within 2–3 business days.
• Delivery times: Canada 5-7 business days. International: 10–30 business days, depending on location and customs clearance

We do our best to ship promptly, but please note that we cannot guarantee delivery times once the order is in the hands of the carrier.

If you're in a rush or have a special request, please reach out before placing your order—we’re happy to help when we can!

International orders may be subject to customs duties or taxes set by your country. These fees are not included in your order and are the buyer’s responsibility.

At Rumoon, we strive to provide our customers with high-quality products and exceptional service. We want you to be completely satisfied with your purchase; however, we understand that there may be instances where a return is necessary. Please review our return policy here

We always try our best to show the most accurate colour; however, the real colour can be slightly different due to lighting